Curiculum Vitae Print E-mail

 

Dr. P. Kyriazopoulos was full   Professor of Marketing and Operation Management at the Piraeus University of Applied  Sciences, former Graduate Technological Education Institute of Piraeus (TEI), Greece till 31st of August 2013. From 1st September 2013 he is an Emeritus Professor of thePiraeus University of Applied Sciences, Greece.

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ACADEMIC STUDIES

Professor P. Kyriazopoulos graduated with B.Sc. from the University of Piraeus, Pg.D. in Advanced Marketing from John Moores Liverpool University (former Liverpool Polytechnic), M.A. in Economics and Ph.D. in T.Q.M.  from the Aristotelian University of Thessaloniki, Greece.

Dr. P. Kyriazopoulos is a member of the Chambers of Economics Greece, of POMS, USA  EUROMA, Marketing and Operation Management Society Europe.


II· WORKING EXPERIENCE

PROFESSIONAL EXPERIENCE :

1975-1978 Marketing Consultant

1997-1978 Supply Chain Manager, National Foundation the «King Paul» Athens, Greece

1978-1980 Lecturer of ΚΑΤΕΕ of Patras

1980-1983 Lecturer of ΚΑΤΕΕ of Piraeus

1983-1984 Assistant Professor of Graduate Technological Education Institute of Piraeus

1984-1987 Associate Professor of Graduate Technological Education Institute of Piraeus

1987-2013 Professor of Graduate Technological Education Institute of Piraeus

2013-today Emeritus Professor of Graduate Technological Education Institute  of Piraeus


III. ACADEMIC ACTIVITIES

2004-2011 Founder and Editor of Working Papers Series of the Business Administration Department, Graduate Technological Education Institute of Piraeus Greece ISSN: 1790-0700


2004-2012 Founder and Editor  of  Scientific Research Papers an Annual Review ISSN: 1791-3748


2010-2011 Member of Reviewing Committee of "Journal of Marketing Trends", France, Italy


2010-today Chief Editor   of "Journal of Marketing and Operation Management Research", USA

2012 Member of Editorial Advisory Board of Chapter Book: Business Strategies and Approaches for Effective Engineering Management a book edited by Saqib Saeed University of Siegen, Germany, M. Ayoub Khan C-DAC, Ministry of IT, India and Rizwan Ahmad, Qatar University http://www.igi-lobl.com/authorseditors/authoreditorresources/callforbookchapters/callforchapterdetails.aspx?callforcontentid=bde858aa-620f-4bac-a8b5-6cb0ea1d9839


2011 Member of Editorial Advisory Board of Chapter Book: Human-Centered System Design for Electronic Governance, Editors: Saqib Saeed, University of Siegen, Germany, Christopher G. Reddick, University of Texas at San Antonio, USA, Publisher IGL Global http://www.igi-global.com/authorseditors/authoreditorresources/callforbookchapters/callforchapterdetails.aspx?callforcontentid=0b637cc6-4876-4fbc-b718-957fa6037be0

 

2013 Member of Editorial Advisory Board of Chapter Book: Emerging Innovative Marketing Strategies in the Tourism Industry


2001-2009 Local Leader of  Pg.D./M.Sc. in International Marketing in Collaboration with University of the West of Scotland (former University of Paisley)



2009-2013 Director of Master of Science in Business Management,  TEI of Piraeus



2012-2013          Reviewer for the evaluation of Research products of the Italian Universities, Evaluation of Research Quality exercise, (VQR 2004-2010)


2001-2013 Director of “Laboratory of Marketing Research” Graduate Technological Education Institute of Piraeus



1999-2004 Director of the Program: “Re-Engineering of Business Administration Department of TEI of Piraeus” project founded by EPEAEK I 1999-2004


IV· PUBLISHING ACTIVITIES:

AUTHOR OF TEXT BOOKS :

1. "Modern management of SME firms" by P. Kyriazopoulos Athens 1989 Publisher "Sychroni Ekdotiki"

2. "Marketing Practice" " by P. Kyriazopoulos Athens 1st Edition 1992, 2nd edition 1996, 3rd edition 2000, Publisher "Sychroni Ekdotiki"

3. "Market Research" by P. Kyriazopoulos - K.K.Kioulafas 1993 Publisher "Sychroni Ekdotiki"

4. " Marketing Management for retailing" by P. Kyriazopoulos -K.K.Kioulafas 1994 Publisher "Sychroni Ekdotiki"

5. " 1st Line Management " by P. Kyriazopoulos - K.K.Kioulafas Publisher "Sychroni Ekdotiki" 1994

6. "Logistics Management " by P. Kyriazopoulos Athens 1996, 2000, Publisher "Sychroni Ekdotiki"

7. "The modern firm at the beginning of 21s' century" by P. Kyriazopoulos Athens 2000 Publisher "Sychroni Ekdotiki"

8. "Management SME in the 3rd Industrial Revolution "by P. Kyriazopoulos - K. Terzidis Athens Publisher "Sychroni Ekdotiki" 2000

9. «Modern Sales Techniques » Greek Library of Management (pocket book) A. Zairis - P. Kyriazopoulos Publisher "Sychroni Ekdotiki" 2000

10. «How to do successful sales » Greek Library of Management (pocket book) A. Zairis - P. Kyriazopoulos Publisher "Sychroni Ekdotiki" 2000

11. «Sales through negotiations» Greek Library of Management (pocket book) P. Kyriazopoulos - A. Zairis Publisher "Sychroni Ekdotiki" 2000

12. «The new of the Manager» Greek Library of Management (pocket book) A. Zairis - P. Kyriazopoulos Publisher "Sychroni Ekdotiki" 2000

13. «Business Communication» Greek Library of Management (pocket book) P. Kyriazopoulos - A. Zairis Publisher "Sychroni Ekdotiki" 2000

14. "E-Commerce" Greek Library of Management (pocket book) P. Kyriazopoulos Publisher "Sychroni Ekdotiki" 2000

15. "The authorization" Greek Library of Management (pocket Book) P. Kyriazopoulos Εκδόσεις Publisher "Sychroni Ekdotiki" 2000

16. "Establishing a successful Business Firms" Greek Library of Management (pocket book) P. Kyriazopoulos, Publisher"Sychroni Ekdotiki"

17. "Sales Management in the 3rd Industrial Revolution " by P. Kyriazopoulos - A. Zairis Athens 1st Edition 2000 2nd edition 2005 Publisher "Sychroni Ekdotiki"

18 "The new role of Salesman: The customer service" Greek Library of Management (pocket book) P. Kyriazopoulos
Publisher "Sychroni Ekdotiki" 2000

19. "Introduction to Market Research" P. Kyriazopoulos - I. Samanta Publisher "Sychroni Ekdotiki" 2009

20. "Research Methods of writing Dissertations" P. Kyriazopoulos - I. Samanta Publisher "Sychroni Ekdotiki" 2011

21. HRM and Marketing Orientation in the New eRA, Publisher "Nova Publishers"  N.Y. USA 2014


V. RESEARCH ACTIVITIES

1.Coordinator of a research program "E-customer satisfaction using multi-criteria analysis" founded by ARCHIMEDES I

2.Member of the main Research team of a research program with themw "The impact of Internal Marketing to Market Orientation Concept and their Effects to Bank Performance"  founded by ARCHIMEDES II

3.Supervisor of the Ph.D. thesis in collaboration with the University of the West of Scotland, U.K:

"Modeling the relationships in B2B under e-marketing practices, moving from the traditional business environment to innovative e-commerce: the case of Greek firms" (thesis has been completed)


VI. PUBLICATION IN SCIENTIFIC JOURNALS

 

THE EFFECT OF SERVICE QUALITY ON CUSTOMER RETENTION: THE CASE OF WIND, A MOBILE PROVIDER Panagiotis G. Kyriazopoulos Journal of Marketing and Operations Management Research ISSN: 1949-4912 Volume 1, Number 3 © 2011 Nova Science Publishers, Inc.


 

Can Global Environment influence B2B Relationships? Irene Samanta, P. Kyriazopoulos Chapter Book: Electronic Globalized Business and Sustainable Development through IT Management IGI Global N.Y. 2011


Elderly people with disabilities in th Internet age P. Kyriazopoulos, I. Samanta , R. Christou, A. Ntanos Chapter book Technology enhanced Learning for people with disabilities: approaches and applications IGI Global 2009


Approaches to Knowledge Management in Greek Firms by P. Kyriazopoulos, Irene Samanta Book Series Lecture Notes in Computer Science Publisher Springer Berlin / Heidelberg ISSN 0302-9743 (Print) 1611-3349 (Online) Volume 5288/2008


Book Emerging Technologies and Information Systems for the Knowledge Society Copyright 2008 ISBN 978-3-540-87780-6 DOI 10.1007/978-3-540-87781-3_32 Pages 286-295 Subject Collection Computer Science SpringerLink Date Saturday, September 20, 2008 http://www.springerlink.com/content/87224414312060tr/


Managers' perceptions of using of e-marketing in B2B relationships Irene Samanta- P. Kyriazopoulos «Spoudai» Journal Published by University of Piraeus


Creating an Innovation Culture through Knowledge Management P. Kyriazopoulos, I. Samanta Int. Journal Knowledge and Learning 2008


"The differentiation on decision making process between young men and women into consumer goods" by Panagiotis Kyriazopoulos, Irene Samanta FACES Journal, Brazil May-August 2008


"Can price perceptions influence customer satisfaction?" by Panagiotis Kyriazopoulos, Irene Samanta FACES Journal, Brazil September - December 2007


The Quality of e-services: Measuring satisfaction of internet customers P. Kyriazopoulos, Ath. Spyridakos, E. Grigoroudis, Y. Siskos, D. Yannacopoulos ORIJ Contents Volume 7, Number 2 May - August 2007 http://www.ergasya.tuc. gr/orij/v7n2.htm


"Tracking changes of E-customer preferences using multicriteria Analysis" P. Kyriazopoulos, E. Grigoroudis, Y. Siskos Ath. Spyridakos D. Yannacopoulos Journal Managing Service Quality(MSQ) Vol. 17 No. 5, 2007


"Customer Satisfaction through multi-criteria analysis: The case of ISP e-customers" E. Grigoroudis, P. Kyriazopoulos, Y. Siskos, Ath. Spyridakos, D. Yannacopoulos Operational Research. An International Journal Vol, No. 2007


"The impact of strategic alliances to resolve problems arising from globalization: The case της medium sized firms in Greece" by Ir. Samanta, G. Mauridoglou, P. Kyriazopoulos Operational Research an International Journal Volume 5 issue 2 May-August 2005


The impact of Internal Marketing to Market Orientations concept and their effect to bank performance N. Bouranta, G. Mauridoglou P. Kyriazopoulos Operational Research An International Journal Volume 5 issue 2 May-August 2005


The impact of e- marketing to trends and prospects of electronic Commerce in Greece. P. Kyriazopoulos and Ir. Samanta-Rounti " Archives of Economic History ", Volume XVIII, No 2,


"The orientation of Business administration Department into the needs of the Greek Economy" P. Kyriazopoulos Volume of Essays University of Piraeus 2003


"Proposing a Corporate strategy of an Economic organization" P. Kyriazopoulos Volume of Essays, University of Piraeus 2002


"Creating an electronic commerce marketing strategy, for small and medium size firms with particularization to industrial firms" P. Kyriazopoulos " Archives of Economic History" , Volume XIV No I January-June 2002


"Entrepreneurship and the causes of long -term growth" P. Kyriazopoulos " Archives of Economic History ", Volume XIII No I July-December 2001


"Marketing and Entrepreneurial Orientation in Small Firms" by Dr. Nikolaos Tzokas, Dr. Sara Carter, Dr. P. Kyriazopoulos 'Enterprise and Innovation Management Studies'. Vol 1 Jan-April 2 2001


"A model for small Enterprise Development (SEDI" P. Kyriazopoulos- A. Anagnostopoulou "Archives of Economic History ", Volume XIII No I January-June 1990



VII. PUBLICATION IN WORKING PAPERS

1. The Role of Motives and the Way that the Theories of Motivation can be Used to Predict and Guide Consumer Behavior: the Case of HSBC in Greece Patrinos Vasilios, Irene Samanta, P. Kyriazopoylos Issue 4, 4/2010

2. Relationship between price and quality of service. How consumers perceive this relationship in the abroad flights. The case of Aegean airlines company Tsiora Evangelia, Samanta Irene, Kyriazopoulos Panagiotis Issue 3, 3/2010

3. Electronic word of mouth (e-wom) the case of internet forums Constantinos Papageorgiou, Irene Samanta and Panagiotis Kyriazopoulos Issue 1, 1/2010

4. Greating an innovation culture through knowledge management the Greek firms. Panagiotis Kyriazopoulos and Irene Samanta Issue 12, 12/2009

5. DEFINING MARKETING PRACTICES OF SMALL FAMILY BUSINESS OF 1st & 2nd GENERATION MANAGEMENT P. Kyriazopoulos, Mrs Irene Samanta, K. Terzidis Issue 11, 11/2009

6. CAN GLOBAL ENVIRONMENT INFLUENCE B2B RELATIONSHIPS? Irene Samanta & Dr. P. Kyriazopoulos Issue10, 10/2009

7. Elderly people with disabilities in the internet age Panagiotis Kyriazopoulos - Irene Samanta -Rania Christou- Anastasios Ntanos Issue8, 8/2009

8. The effectiveness of e-business changes in B2B relationships Irene Samanta Dr. Panagiotis Kyriazopoulos Issue5, 5/2009

9. "The current female beauty ideal and its impact on women's consuming behaviour towards beauty products and services" M. Pagouropoulou, P. Kyriazopoulos, I. Samanta Issue9, 9/2009

10. From traditional business to e-commerce in the Greek hotel sector P. Kyriazopoulos, Ir. Samanta-V.Chalikia Issue7, 7/2008

11. A customer satisfaction-based segmentation analysis: The case of Greek mobile users P. Kyriazopoulos, V. Chalikia, Ev. Grigoroudis, Ir. Samanta-Rounti Working Paper Series No 11 11/2007 Department of Business Administration, TEI of Piraeus

12. The impact of the global environment on B2B relationships, Ir. Samanta-Rounti, Sandra Connor, P. Kyriazopoulos, N. Pittikas, Working Paper Series No 10 10/2007 Department of Business Administration, TEI of Piraeus

13. Problems and Opportunities of the Relationships between the First and Second Generation of a Self-Managing Family Businesses, P. Kyriazopoulos and Irene Samanta Working Paper Series No 8 08/2007 Department of Business Administration, TEI of Piraeus

14. Customer satisfaction of the ISP users in Greece F. Dimokrassa, V. Chalikia, Ir. Samanta, P. Kyriazopoulos Working Paper Series No 7 07/2007 Department of Business Administration, TEI of Piraeus

15. The Influence of Service Quality into Customer Retention in the Mobile Telephony Sector - The Case of the TIM Company E. Mega, I.Samanta, P. Kyriazopoulos Working Paper Series No 6 06/2007 Department of Business Administration, TEI of Piraeus

16. Can Total Quality management lead the firm into Market Orientation Concept? P. Kyriazopoulos, D. Giannakopoulos, Th. Spyridakos, Y. Siskos, Ev. Grigoroudis Working Paper Series No 4 04/2007 Department of Business Administration, TEI of Piraeus

17. Implementing Internal Marketing through Employee's motivation. Panagiotis Kyriazopoulos, Denis Yannacopoulos, Athanasios Spyridakos, Yannis Siskos, Evangelos Grigoroudis Working Paper Series No3 3/2007 Department of Business Administration, TEI of Piraeus

18. Service quality and Switching cost elements as lead drivers to customer reactions. The case of Greek mobile service providers. V. Chalikia, I.Samanta, P. Kyriazopoulos Working Paper Series No 2 02/2007 Department of Business Administration, TEI of Piraeus

19. Can e-marketplaces improve the logistics Strategy of Traditional Firms? The case of firms operating in Greece. I.Samanta-Rounti, P. Kyriazopoulos andN.Pitticas Working Paper Series No 1 01/2007 Department of Business Administration, TEI of Piraeus

20. The consumer choices and the privileges of loyalty cards. A case of Greek customers of Supermarkets. George D. Babaliaris, Panagiotis Kyriazopoulos Working Paper Series No 8 08/2006 Department of Business Administration, TEI of Piraeus

21. Tracking changes of e-customer preferences using multicriteria analysis Evangelos Grigoroudis, Panagiotis Kyriazopoulos, Yannis Siskos, Athanasios Spyridakos, Denis Yannacopoulos Working Paper Series No 7 07/2006 Department of Business Administration, TEI of Piraeus

22. THE QUALITY OF E-SERVICES: Measuring Satisfaction of Internet Customers Panagiotis Kyriazopoulos, Evangelos Grigoroudis Yannis Siskos, Dionisis Yannacopoulos Athanasios Spyridakos Working Paper Series No 5 05/2006 Department of Business Administration, TEI of Piraeus

23. SAINC: A decision support system for controlling the Industry's inventory Ath. Spyridakos, N. Tsotsola, Y. Melios, Y. Siskos, D. Yannakopoulos, and P. Kyriazopoulos Working Paper Series No4 04/2006 Department of Business Administration, TEI of Piraeus

24. Can high competition lead consumer behavior into inertia? The case of mobile industry in Greece I.Samanta, P. Kyriazopoulos, Th. SpyridakosWorkingPaperSeriesNol 01/2006 Department of Business Administration, TEI of Piraeus

25. Comparison analysis based students' satisfaction: University vs Graduate Technological Education Institute on the Business Administration Departments N. Tsotsolas, N. Bouranta, P. Kyriazopoulos Working Paper Series No12 12/2005 Department of Business Administration, TEI of Piraeus

26 Measuring students' satisfaction level in a Greek Graduate technological Education Institute N. Tsotsolas, P. Kyriazopoulos, D. Giannakopoulos & Ir. Samanta Working Paper Series No 7 07/2005 Department of Business Administration, TEI of Piraeus

27. Top and middle level managers' perceptions of Internal Marketing: The case of Greek banks Panagiotis Kyriazopoulos, Athanasia Bouranta and Maria Procou Working Paper Series No4 04/2005 Department of Business Administration, TEI of Piraeus

28. "Focuses on customer or in sales? The perception of insurance buyers" A. Bouranta, Th. Mosxona& P. Kyriazopoulos Working Paper Series No2 02/2005 Department of Business Administration, TEI of Piraeus

29. The export management profile: The case of medium sized firms (MSFs) in Greece P.Kyriazopoulos ,Ir. Samanta, A. Danos Working Paper Series No5 05/2005 Department of Business Administration, TEI of Piraeus

30. The new organization firm and the role of marketing in the digital century P. Kyriazopoulos & Αν. Ντάνος Working Paper SeriesNo9 12/2004 Department of Business Administration, TEI of Piraeus

31 The impact of Internal Marketing to Market Orientations concept and their effect to bank performance A. Bouranta, G. Mavridoglou & P. Kyriazopoulos Working Paper Series No 2 05/2004 Department of Business Administration, TEI of Piraeus

32. Evaluation of competitive strategy of the Greek business firms operating in e-commerce B2C P. Bouchoris, G. Mavridoglou & P. Kyriazopoulos Working Paper Series No 6 09/2004 Department of Business Administration, TEI of Piraeus

33. The impact of strategic alliances to resolve problems arising from globalization: The case of medium sized firms in Greece Ir. Samanta, G. Mavridoglou & P. Kyriazopoulos WorkingPaper Series No 1 04/2004 Department of Business Administration, TEI of Piraeus . 28."Marketing and Entrepreneurial Orientation in Small Firms: A Study in Greek Manufacturing" by Dr. Nikolaos Tzokas, Dr. Sara Carter, Dr. Pan. Kyriazopoulos Department της Marketing, Working Paper Series University της Strathclyde Glasgow, U.K. December 1998


VIII. PUBLICATION IN SYMPOSIUMS AND MAGAZINES:

1. "The role of high Education and Greek Economy in Economic Crisis Period" P. Kyriazopoulos, Ir. Samanta magazine "PIRAEUS"Chamber of Industry and Commerce Piraeus September-Octomber 2008 Volume 523

2."The Export Activity of Medium Sized Firms" , P. Kyriazopoulos, Ir. Samanta magazine "PIRAEUS"Chamber of Industry and Commerce Piraeus May -June 2008 Volume 321 p.36-38

3. "From organization to re-engineering" P. Kyriazopoulos, Ir. Samanta, magazine "PIRAEUS" Chamber of Industry and Commerce Piraeus September - October 2007 No. 517 p.p.66

4. When your competitor exist a "click" of your business P. Kyriazopoulos THE COMMERCE OF PIRAEUS, Piraeus commerce association Volume 5ο No 15ο April-June 2005

5. "The global markets and the expectations after 11th September" P. Kyriazopoulos magazine "PIRAEUS" Chamber of Industry and Commerce Piraeus March-April 2005 No. 502

6. "Sales Techniques into Net" . P. Kyriazopoulos 4o Symposium of Greek-Italian Chamber Athens 18-24 January 1999

7. "Marketing Productivity" P. Kyriazopoulos Marketing Age May-June 1977



IX. PRESENTATION IN CONFERENCES

Presentations in Greek Conferences

1.From traditional Business to e-commerce in the Greek Hotel sector" P. Kyriazopoulos, Ir. Samanta -V.Chalikia 20Ο Εθνικό Συνέδριο της Ελληνικής Εταιρείας Επιχειρησιακών Ερευνών ''Επιχειρησιακή Έρευνα & Τουριστική Ανάπτυξη" 19-21 Ιουνίου 2008 Αναργύρειος & Κοργιαλένειος Σχολή Σπέτσες

2. "Customer satisfaction of the ISP users in Greece" F. Dimocrassa-Ir. Rounti-Samanta, P. Kyriazopoulos-V. Chalikia 19ο National Conference of the Greek Operation Research Society Arta 21 - 23 June 2007.

3. Manipulation vs Competitive in the Greek mobile Industry P. Kyriazopoulos, Ir. Samanta-Rounti, 8ου National Conference of Economic History 15-17 March 2006

4. Determining & detecting the e-service experience: The case της Greek B2B marketplases Ir. Samanta, P. Kyriazopoulos, , 18th National Conference της HELORS Kozani, June15-17, 2006 "Planning, Information Retrieval and Knowledge Management" http://www.eeee.uom.gr

5. "Manipulation vs Competitive in the Greek mobile Industry" P. Kyriazopoulos Ir. Samanta - Rounti, 8th Hellenic Conference of the Archives of Economic History

6. "Competitive environment and customer loyalty: the case of the ISP" E. Grigoroudis, P. Kyriazopoulos, Y. Siskos & Ir. Samanta 17ο National Conference of Greek Operation Research Society, Rio, 16 - 18 June 2005

7. Competitive Environment and Customer loyalty : The case of Internet providers V. Grigoroudis Ir. Samanta P. Kyriazopoulos, Y. Siskos 17ο National Conference of Greek Operation Research Society, Rio, 16 - 18 June 2005

8."The profile of manager into the post-industrial the period 2005-2012" P. Kyriazopoulos, Ir. Samanta-Rounti "The consequences in the employment from the broadening of the European Union and the development of New Technology" Polytechnic Education University of Crete, Chania

9. Estimation of the business environment of the decade 2003-2012 P. Kyriazopoulos and A. Bouranta 16ο National Conference of Greek Operation Research Society, Larisa 25-27 September 2003

10. "Estimation of manager's profile 2003-2012" P. Kyriazopoulos and Ir. Samanta-Rounti 16ο National Conference of Greek Operation Research Society, Larisa 25-27 September 2003

11. The use of Internet by elderly users" P. Kyriazopoulos- Ir. Rounti - Samanta 2nd Hellenic Congress " Technologies of Archipelagoes" Piraeus Greece 2002

12. "Computerizing the study of the financial situation through ratio" P. Kyriazopoulos 4th Conference of E.DI.KTI. 21-23 September 1990


Presentations in International Conferences

1. Exploring the Impact of CSR on Employees’ Perceptions of their Company and their Working Behaviour, by Dr. Irene Samanta , Prof. Pantelis Pantelidis, Prof. Panagiotis Kyriazopoulos, International Conference on Technology and Business Management, March 18-20, 2013 American University in the Emirates, Dubai, UAE

 

2. Factors influence e-business adaptation in the Greek hotel sector Irene Samanta -P. Kyriazopoulos http://www.open-knowledge-society.org/summit.htm 18-19 September 2009 Chania, Greece

3. "The effectiveness of e-business changes in B2B relationships" " by Ir. Samanta - Prof. P. Kyriazopoulos 8ο International Congress Marketing Trends http://www.escp-eap.net/conferences/marketing/ 2009 Venice, Italy, 15-17 January 2009

4.Approaches to knowledge management in Greek firms P. Kyriazopoulos, Ir. Samanta1st World Summit on the Knowledge Society:http://www.open-knowledge-society.org/summit.htm 24-27 September 2008 Athens, Greece

5. "Defining Marketing Practices of Small family Business firms of 1st and 2nd generation management" P. Kyriazopoulos, K. Terzidis, Ir. Samanta, 3rd Word Conference on Production and Operations Management, August 5-8, 2008, Tokyo, Japan

6. "The impact of Global Environment in B2B relationships" by I. Samanta, Sandra Connor, P. Kyriazopoulos, N. Pitticas, 3rd Word Conference on Production and Operations Management, August 5-8, 2008, Tokyo, Japan

7. Problems and Opportunities of the Relationships between the first and second Generation of Self-Managing Family Business by P. Kyriazopoulos, Ir. Samanta-Rounti, 7th International Congress Marketing Trends, 17-20 January 2008, Venice, Italy http://www.escp-eap.net/conferences/marketing/index.html

8. Service quality and switching cost elements as lead drivers to customer reactions. the case of Greek mobile service providers by V. Chalikia, Ir. Samanta, P. Kyriazopoulos 1st Biannual International Conference "STRATEGIC DEVELOPMENTS IN SERVICES MARKETING" 27 - 29 September 2007 Chios Island - Greece http://www.ba.aegean.gr/sdsm/

9 Factors that influence B2B relationships: From local to Global operations through e-commerce P. Kyriazopoulos & Ir. Samanta 14th International Annual EurOMA Conference Ankara, Turkey 17-20 June 2007 http://www.euroma2007.org

10. IMPLEMENTING INTERNAL MARKETING THROUGH EMPLOYEE'S MOTIVATION P. Kyriazopoulos E. Grigoroudis,, Y. Siskos, D. Giannakopoulos, Ath. Spyridakos 18th Annual Conference of the Production and Operations Management Society , Conference. 4 - 7 May 7, 2007, Dallas, Texas, USA. www.poms.org.

11. SAINC: Self-Adapting Inventory Control Decision Support System for cement industries Ath. Spyridakos, N. Tsotsolas, Y. Siskos, Y. Mellios, D. Giannakopoulos, P. Kyriazopoulos,, EUROXXII, Prague , Czech Republic , 2007 http://euro2007.vse.cz

12. Can Total Quality management lead the firm into Market Orientation concept? P. Kyriazopoulos, E.Grigoroudis,, Y.Siskos, D. Giannakopoulos, Ath. Spyridakos 14th International Annual EurOMA Conference Ankara, 17-20 June 2007 Turkey http://www.euroma2007.org/

13. Can price perceptions influence Customer Satisfaction? An Investigation in Mobile sector. Ir. Samanta & P. Kyriazopoulos POMS Conference. 4 - 7 May 7, 2007, Dallas, Texas, USA. www.poms.org.

14. Can the Marketing Plan Assist Business Performance? P. Kyriazopoulos & Ir. Samanta 6th International Congress Marketing Trends ESCP-EAP Paris, France, 26-27 January 2007 http://www.escp-eap.net/conferences/marketing/2007_cp/HTML/pages/strategie.htm

15. Trends and Prospects της Hotel Management into e- Business: The case της Greek Hotel Industry Ir. Samanta & P. Kyriazopoulos 24thEuro CHRIE Congress Thessaloniki, Greece 25-28 October 2006

16. Can High Competition Lead the Consumer Behavior into Inertia? The case της Mobile Industry in Greece. P. Kyriazopoulos and Ir. Samanta, Ath. Spyridakos EURAM conference Oslo, Norway, May 17-19, 2006

17. Internal Organizational structure as an aid to facilitate innovation: The Greek experience 13 th International Annual EurOMA Conference 18-21 June 2006, University of Strathclyde, Glasgow, Scotland P. Kyriazopoulos and Ir. Samanta

18. Can e-marketplaces improve the strategy of traditional firms: The case της firms operating in Greece. Ir. Samanta, P. Kyriazopoulos and N. Pitticas 13 th International Annual EurOMA Conference 18-21 June 2006, University Strathclyde, Glasgow, Scotland.

19.Customer Satisfaction through multi-criteria analysis: The case της ISP e-customers E. Grigoroudis, P. Kyriazopoulos Y. Siskos D. Giannakopoulos, Ath. Spyridakos, 21st European Conference on Operational Research EURO XXI Reykjavik Iceland July 2-5, 2006

20. THE QUALITY ΤΗΣ E-SERVICES: Measuring Satisfaction of Internet Customers P.Kyriazopoulos, E. Grigoroudis, Y. Siskos, D. Giannakopoulos, Ath. Spyridakos EURAM conference Oslo May 17-19, 2006

21. Comparison analysis based students' satisfaction: university vs graduate technological education institute N. Tsotsolas, A. Bouranta, P. Kyriazopoulos 35th European Academy of Marketing 23-26 May 2006 Athens

22. MEASURING STUDENTS' SATISFACTION LEVEL IN A GREEK GRADUATE TECHNOLOGICAL EDUCATION INSTITUTE N. Tsotsolas, P. Kyriazopoulos, D. Giannakopoulos & Ir. Samanta 7th Balkan Conference on Operational Research May 25 - 28, 2005, Constanta, Rumania http://fmi .unibuc .ro/b alkan-conf/index .html

23. TOP AND MIDDLE LEVEL MANAGERS' PERCEPTIONS ΤΗΣ INTERNAL MARKETING: The case of Greek Banks QMOD 2005 P. Kyriazopoulos, A. Bouranta, & M. Procos "Quality management for organizational and regional development" 29 June - 1 July 2005. Palermo, Italy

24. THE EXPORT MANAGEMENT PRTHEILE: The case of medium sized firms (MSFs) in Greece P. Kyriazopoulos and Ir. Samanta & A. Danos European Chapter on Combinatorial Optimization ECCO XVIII Minsk, Belarus May 26-28, 2005

25. E-MARKETING BUSINESS TO BUSINESS RELATIONSHIPS: The case of medium size firms operating in Greece P. Kyriazopoulos and Ir. Samanta European Academy of Management 2005 conference May 4-7 2005, TUM Business School, Munich , Germany http://www.euram2005.de/ site/program_abstracts.pdf

26. "Evaluating the quality of e-services: the case of an ISP" Papiers soumis a discussion / Papers submitted for discussion at European Working Group "Multiple Criteria Decision Aiding" Series 3, no 11, Spring, 2005.E. Grigoroudis, P. Kyriazopoulos, Y. Siskos, D. Yannacopoulos, http://www.inescc.pt/~ewgmcda/newsletter/Spr05.pdf

27. THE IMPACT OF E-MARKETING INB2B RELATIONSHIPS P. Kyriazopoulos and Ir. Samanta RESEARCH CONFERENCE 1η May 2005 University of Paisley, Scotland www.paisley.ac.uk

28. Salesmen and managers' perceptions of customer and selling orientation in the life insurance industry A. Bouranta, Er. Mosxona, P. Kyriazopoulos European Academy της Management2005 conference May 4-7 2005, TUM Business School, Munich , Germany

29. Evaluating the quality of e-services: The case an ISP E. Grigoroudis, P. Kyriazopoulos, Y. Siskos, D. Giannakopoulos 61st Meeting the European Working Group "Multiple Criteria Decision Aiding" Luxemburg March 10-11, 2005. www.uni.lu./mcda61

30. "The effect of Strategic Alliances on the competitive environment for problem solving in global economy". Irene Samanta-Rounti, P. Kyriazopoulos 9o International Conference in "Entrepreneurship , Competitiveness and Development in South -East Europe", Thessaloniki

31. The impact of Internal Marketing to Market Orientation concept and their effect to bank performance A. Bouranta, G. Mavridoglou & P. Kyriazopoulos, EURO XX conference on Operational Research, Rhodes, Greece, July 4-7, 2004

32. The impact of strategic alliances to resolve problems creating from globalization: The case of medium sized firms in Greece. Ir. Samanta, G. Mavridoglou & P. Kyriazopoulos, EURO XX conference on Operational Research, Rhodes, Greece, July 4-7, 2004 "OR and the Management της Electronic Services"

33. "Marketing and Entrepreneurial Orientation in Small Firms: A Study in Greek Manufacturing" by Dr. Nikolaos Tzokas, Dr. Sara Carter, Dr. P. Kyriazopoulos European Marketing Academy 28th EMAC Conference Berlin 11th -14th May 1999

34. "Marketing Activities and Entrepreneurship in Small Firms: A Study της Greek Manufacturing SMEs" P. Kyriazopoulos Sara Carter & N. Tzokas, "European Institute for Advanced Studies in Management" (EIAS) Conference, November 1998 12th Workshop Rent XII Lyon France


X
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1.Commentary - The value and importance της the small firm to the world economy John Day, University of Huddersfield Business School, UK 2000


2.Marketing and Entrepreneurial Orientation in Small Firms" by Dr. Nikolaos Tzokas, Dr. Sara Carter, Dr. P. Kyriazopoulos has been published into 'Enterprise and Innovation Management Studies'. Vol 1 Jan-April 2 2001has been include into BLPES International Bibliography of Economics Volume LI 2001


3.Targeted support for high-growth start-ups: some policy issues Smallbone D, Baldock R, Burgess S, 2002 Environment and Planning C: Government and Policy 20(2) 195 – 209, 2002


4.Creating an electronic commerce marketing strategy, for small and medium size firms with particularization to industrial firms" has been published into "Archives of Economic History" Vol XIV Issue I January - June 2002 2001has been include into BLPES International Bibliography of Economics Volume LI 2002 http://books.google.com/books?id=w7EngO8eRXUC&pg=PA146&lpg=PA146&dq=%22p+kyria zopoulos


5. A comparative analysis of corporate entrepreneurial orientation between selected firms in the Netherlands and the USA by Bruce H Kemelgor Entrepreneurship Regional Development (2002) Volume: 14, Issue: 1, Publisher: Routledge, Pages: 67-87 2002


6.MARKETING STRATEGY SELECTION : IMPACT OF ENTREPRENEURIAL ORIENTATION AND ENVIRONMENTAL PERCEPTIONS by Jeffrey Dilts, Susan Hanlon Marketing Management (2002) Volume: 12, Issue: 1, Pages: 32-48 ISSN: 1534973X


7.High-growth firms in the Swedish ERP industry Svante Andersson Journal of Small Business and Enterprise Development; Volume: 10 Issue: 2; 2003 Case study


8."Introduction into e-commerce" book, by Grigoris ChondrokoukisPublish University of Piraeus publisher Varmar 2003 pages 82, 83


9.[PDF] Orientación al mercado cultural vs. operativa y desempeño empresarial objetivo vs. subjetivo: Perspectiva de producción[PDF] από ua.esO GONZÁLEZ BENITO… - XVI Encuentro de …, 2004 - epum2004.ua.es


10.[PDF] BUSINESS ORIENTATION, MARKETING CAPABILITIES AND FIRM PERFORMANCE: FAST 100 VERSUS TOP 500 COMPANIES A Melbourne -sbaer.uca.edu Caroline Tan Swee Lin & Kosmas X. Smyrnios School of Marketing RMIT University, Melbourne, Australia Contact Details Address: RMIT University, School of Marketing, Building 108, Level 14, 239 Bourke Street, Melbourne, 3000, Australia Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it Phone: (+61) 415663506(+61) 415663506 , Fax: (+613) 9654 7483, 2005


11.A CONCEPTUAL APPROACH OF ENTREPRENEURIAL ORIENTATION WITHIN SMALL BUSINESS CONTEXT WASSIM ALOULOU University of Sfax, Tunisa, ALAIN FAYOLLE, E.M. Lyon and CERAG, France Journal of Enterprising Culture (JEC) Volume: 13, Issue: 1(2005) pp. 21-45


12. Book: Marktorientierung junger Unternehmen: EinflussgroOen und Wirkung im interkulturellen Vergleich zwischen Deutschland, Thailand und Indonesien By Andreas Engelen


13. The overestimated role of strategic orientations for international performance in smaller firms Johan Frishammar and Svante Andersson Journal of International Entrepreneurship Volume 7, Number 1, 57-77,


14. Book: Der Einfluss von Management auf Corporate Entrepreneurship By Ralf Schmelter Publish by Gabler Verlag


15. Knowledge Management Processes in Growth-oriented SMEs: An Atlantic Canadian by MacDonald, Harry Douglas, Business and Marketing Division eTheses University of Stirling


16. Book: Customer Satisfaction Evaluation: Methods for Measuring and Implementing By Evangelos Grigoroudis, Yannis Siskos Publisher: Springer


17. "Cultural vs. operational market orientation and objective vs. subjective performance: Perspective of production and operations" Oscar Gonzalez-Benito nd Javier Gonzalez-Benito, Departamento de.Administracion y Economia de la Empresa, Universidad de Salamanca, Campus Miguel de Unamuno, 37007-Salamanca, SpainIndustrial Marketing Management Volume 34, Issue 8, November 2005, Pages 797-829


18.A conceptual approach of entrepreneurial orientation within small business context E-resources@ISIK W Aloulou, A Fayolle - Journal of Enterprising Culture, 2005 - worldscinet.com


19. A REGIONAL ENTREPRENEURIAL ORIENTATION (REO) MODEL FOR A NORTHERN ENGLISH TOWN? By IAN POWNALL Scarborough Management Centre, Hull University Business School, Hull University, UK, VALERIE LAWSON, Scarborough Management Centre, Hull University Business School, Hull University, UK Journal of Enterprising Culture (JEC) Volume: 13, Issue: 4(2005) pp. 295-331


20.[PDF] ANTECEDENTS AND CONSEQUENCES OF MARKET, LEARNING AND ENTREPRENEURIAL ORIENTATION: FAMILY VERSUS ... A Melbourne -sbaer.uca.edu ANTECEDENTS AND CONSEQUENCES OF MARKET, LEARNING AND ENTREPRENEURIAL ORIENTATION: FAMILY VERSUS NONFAMILY EMERGING FAST-GROWTH FIRMS ... Caroline Tan Swee Lin & Kosmas X. Smyrnios ... School of Marketing RMIT University


21."La relacion orientacion de marketing y orientacion entrepreneur en empresas nacientes" Marcelo Barrios Centro de Estudios Avanzados Universidad Argentina de la Empresa Lima 717 Buenos Aires 1073 Argentina 2004 Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it


22.ENTREPRENEURIAL ORIENTATION, APPROPRIABILITY REGIMES AND INNOVATION PERFORMANCE Ari Jantunen & Pia Hurmelinna Department of Business Administration, Lappeenranta University της Technology, P.O. Box 20, FIN-53851 Lappeenranta, Finland. 2006 This e-mail address is being protected from spambots. You need JavaScript enabled to view it This e-mail address is being protected from spambots. You need JavaScript enabled to view it


23.DIGIBUG: Repositorio Institucional de la Universidad de Granada Identificador http://hdl.handle.net/10481/1363 Titulo Orientacion al mercado y estrategia empresarial en la industria de productos alimenticios y bebidas Autor Lopez Moreno, Lorenza Materia Mercadeo Materia Industria Materia Productos alimenticios Materia Bebidas Materia Analisis de mercado Resumen Tesis Univ. Granada. Departamento de Comercializacion e Investigation de Mercados. Leida el 22 de diciembre de 2006 Editor Granada: Universidad de Granada


24.[PDF] Orientación al mercado y estrategia empresarial en la industria de productos alimenticios y bebidas[PDF] από ugr.esDGS Vizcaíno - 2006 - hera.ugr.es


25.创业导向与企业绩效: 胜任力和资源的影响陆夏峰- 应用心理学, 2006 - scholar.ilib.cn 万方数据资源系统. 应用心理学 CHINESE JOURNAL OF APPLIED PSYCHOLOGY 2006 Vol.12 No.3 P.239-245. 数字化期刊. 创业导向与企业绩效:胜任力和资源的影响. 夏霖陆夏峰. ...


26.[PDF] POLICY SUPPORT FOR HIGH GROWTH START-UPS: SOME LESSONS FROM THE UK EXPERIENCE D Smallbone, R Baldock, UK Hendon - bi.no


27.The Role of Market Orientation and Entrepreneurial Orientation for New Product Development Performance in Manufacturing Firms by: Johan Frishammar a; Sven Ake Horte bAffiliations: a Lulea University of Technology, Lulea, Sweden, b Centre for Product Development Research, Halmstad University, Halmstad, Sweden Published in: Technology Analysis & Strategic Management, Volume 19, Issue 6_November 2007 , pages 765 – 788


28.Factors affecting the entrepreneurial orientation and performance of business schools: An empirical investigationSM Kuznik - 2007 - gradworks.umi.com


29.SOURCES OF COMPETITIVE ADVANTAGE FOR EMERGING FAST GROWTH SMALL-TO-MEDIUM ENTERPRISES: THE ROLE OF BUSINESS ORIENTATION, MARKETING CAPABILITIES, CUSTOMER VALUE, AND FIRM PERFORMANCE by Caroline Tan Swee Lin, School of Management, RMIT University, February 2007 A thesis for the degree of Doctor of Philosophy from the Royal Melbourne Institute of Technology


30.Innovation and marketing externalities in natural resources clusters: The importance of collaborative networks in Chile and Scotland by Christian Felzensztein Universidad Adolfo Ibanez, Santiago, Chile This e-mail address is being protected from spambots. You need JavaScript enabled to view it study funded by the FONDECYT project 11060185 Research Council Chile and the Carnegie Trust for the Universities of Scotland


31. Young technology ventures in Europe: aspects of market orientation and entrepreneurial orientation S Roskos, H Klandt - International Journal of Entrepreneurship and Small Business, 2007 – Inderscience


32.Entrepreneurial-Oriented Strategy Making Gestalts by Richel L. Lamadrid Associate Professor St. Louis University Bonifacio St, Baguio City, Philippines Telefax. no. : (06374) 442 -284210th National Convention on Statistics (NCS) EDSA Shangri-La Hotel October 1-2, 2007


33. Study on ambidextrous orientation in entrepreneurial firms: A view of CEO social networks by H P Zhang Entrepreneurial Strategy Innovation and Sustainable Development (2007) Volume: 52, Issue: 4, Pages: 756-762 ISSN: 00018392


34.Marketing in small and medium sized enterprises S Kraus, M Fink, D Rößl… - Review of Business …, 2007 - freepatentsonline.com


35.Statement of Authorship[PDF] από rmit.edu.au CTS Lin - 2007 - researchbank.rmit.edu.au


36.Yrittäjämäisen markkinoinnin käsitteelliset elementit P Koistinen - 2007 - doria.fi


37.创业导向与企业绩效: 胜任力和资源的影响 … - 应用心理学, 2007 - cqvip.com摘要: 业家和高管人员的胜任力是管理心理学重点研究的领域之一. 以往研究表明,创业导向和企业家胜任力是中小企业获得持续竞争优势的关键所在, 而企业资源则是构成企业竞争优势的来源. 进一步推动创业导向, 业家胜任力, 资源与绩效之间关系的研究, ...


38.Influencia de la orientación al mercado en la función empresarial: su impacto en la capacidad de innovación y en los resultados de la PYME española JE Gómez Villanueva, J Rialp Criado… - … Internacional de la …, 2008 - dialnet.unirioja.es


39.[HTML] Orientación al mercado, capacidades empresariales y resultados en las PYMES de nueva creación E Gómez Villanueva - 2008 - tdx.cat


40.业动态能力构建路径分析: 基于创业导向和组织学习的视角 豪, 魏江… - 管理世界, 2008 - cqvip.com业动态能力是维持, 提升和创造动态竞争优势的战略前提. 本文以组织学习为中介变量,构建并验证了创业导向与动态能力之间的关系, 进而总结分析出企业动态能力的构建与提升路径. 动态能力文献梳理基础上, 开发出测量动态能力的4 个构面: 环境洞察能力, 变革更新能力, ...


41.Functional Management Competence and Growth of Young Technology-Based Firms Soren Salomo, Jan Brinckmann, Katrin Talke, Creativity and Innovation Management, Volume 17, Issue 3, pages 186-203, September 2008


42.Doing business in China: a German perspective on joint business ventures. Authors: Kraus, Sascha, Mitter, Christine, Siems, Florian Pub Date: 01/01/2008 Publication: International Journal of Business Research Publisher: International Academy of Business and Economics Audience: Academic Copyright: COPYRIGHT 2008 International Academy of Business and Economics ISSN: 1555-1296


43.The Relationship Between Entrepreneurship, Market Orientation and Performance: A Test in Saudi Arabia Shahid N. Bhuian, Department της Management and Marketing, Louisiana Tech University, Ruston, LA, 71272 Mohsin Habib PhD, College της Management, University της Massachusetts-Boston, Boston, MA, 02125-3393, This e-mail address is being protected from spambots. You need JavaScript enabled to view it 2008


44.Clusters, social networks and marketing collaboration in small firms: exploratory evidence from Chile and Scotland by Christian Felzensztein School of Business, Universidad Adolfo Ibanez, Diagonal Las Torres 2640, Penalolen, Santiago Chile International Journal of Entrepreneurship and Small Business Issue: Volume 6, Number 2 / 2008 Pages: 230 - 244 URL: Linking Options


45.New Forms of Managerial Education in Knowledge Society, By Milan Maly, This e-mail address is being protected from spambots. You need JavaScript enabled to view it University of Economics, Prague, Department of Management W. Churchill Sqr. 4, Prague 3, 130 67, 2009


46.Innovación y externalidades de marketing en clusters de recursos naturales: la importancia de las redes de colaboración en Chile y Escocia[PDF] από uniandes.edu.coC Felzensztein - … Revista Latinoamericana de …, 2009 - revistaacademia.uniandes.edu.co


47.A Conceptual Model for the Strategic Orientation of Small Firms by Heather Fulford, Alex Rizzo Journal of Enterprising Culture (2009) Volume: 17, Issue: 1, Pages: 25-54 ISSN: 02184958


48.SISTEMAS BASEADOS EM CONHECIMENTO E FERRAMENTAS COLABORATIVAS PARA A GESTÃO PÚBLICA: UMA PROPOSTA AO PLANEJAMENTO PÚBLICO LOCAL by THIAGO PAULO SILVA DE OLIVEIRA, Dissertação submetida à Universidade Federal de Santa Catarina para a obtenção do Grau de Mestre em Engenharia e Gestão do Conhecimento. Orientador: Hugo Cesar Hoeschl, post Doc.2009


49.Innovation Culture for Knowledge Management in new e-Ra Irene Samanta Computer Science Web 2.0 2009, 1-15, DOI: 10.1007/978-0-387-85895-1_16


50.Knowledge Management, Information Systems, E-Learning, and Sustainability Research Communications in Computer and Information Science, 2010, Volume 111, 165-171, DOI: 10.1007/978-3-642-16318-0_19 Teacher, What Do You Mean by "Creativity"? An Italian Survey on the Use of ICT to Foster Student Creativity Michela Ott, Francesca Pozzi and Mauro Tavella


51.The adoption of market orientation in SMEs: required capabilities and relation to success E-resources@ISIK H Reijonen… - Journal of Strategic Marketing, 2010 - Taylor & Francis


52.Strategic Orientations in Management Literature: Three Approaches to Understanding the Interaction between Market, Technology, Entrepreneurial and Learning Orientations by Henri Hakala International Journal of Management Reviews Article first published online: 26 OCT 2010


53.Applications of MCDA in Marketing and e-Commerce by Stelios Tsafarakis, Kleanthi Lakiotaki and Nikolaos Matsatsinis Handbook of Multicriteria Analysis Applied Optimization, 2010, Volume 103, Part 4, 425-448, DOI: 10.1007/978-3-540-92828-7_15


54.POWER OF BRANDING ON INTERNET SERVICE PROVIDERS By Chiu, Kevin Kuan-Shun,Lin, Ru-Jen,Hsu, Maxwell K,Huang, Li-Hua Publication: The Journal of Computer Information Systems Date: Thursday, April 1 2010


55.National culture and the secrecy of innovations Authors: Serradell-Lopez, Enric1; Cavaller, Victor Source: International Journal of Knowledge and Learning, Volume 5, Numbers 3-4, 26 January 2010 , pp. 222-234(13) Publisher: Inderscience Publishers


56."A framework for tracking changes in library user preferences using multicriteria methods and non-parametric statistical analysis", Author(s):Aristeidis Meletiou, (Technical University of Crete, Chania, Greece)Citation:Aristeidis Meletiou, (2010) Performance Measurement and Metrics, Vol. 11 Iss: 3, pp.289 - Publisher: Emerald Group Publishing Limited


57. Geographical Co-Location, Social Networks and Inter-firm Marketing Co-operation: the Case of the Salmon Industry [PDF] από strath.ac.uk E-resources@ISIKC Felzensztein, E Gimmon… - Long Range Planning, 2010 – Elsevier


58.Market orientation of small ethnic minority-owned hospitality firms E-resources@ISIKL Altinay - International Journal of Hospitality Management, 2010 – Elsevier


59.Entrepreneurial orientation, learning orientation, and innovation in small and medium enterprises by Shihping Kevin Huang a , Yu-Lin Wangb National Chiao Tung University, 300, Taiwan, National Cheng Kung Universityl, 701, Taiwan Procedia - Social and Behavioral Sciences Volume 24, 2011, Pages 563-570  The Proceedings of 7th International Strategic Management Conference

60.The Effect of Inter-functional Coordination on Organizational Commitment in Hotel Industry by  Cheng Peng, and  Thomas George, The Ohio State University, a paper  presented in 16th Graduate Students Research Conference, 2011


61.A framework for decision support system in inventory management area By Diana Cecilia Uribe Cadavid, SOCODA and Carlos Castro Zuluaga Medellín, Colombia, This e-mail address is being protected from spambots. You need JavaScript enabled to view it , Universidad EAFIT, Medellín, Colombia, This e-mail address is being protected from spambots. You need JavaScript enabled to view it Ninth LACCEI Latin American and Caribbean Conference (LACCEI’2011), Engineering for a Smart Planet, Innovation, Information, Technology and Computational Tools for Sustainable Development, August 3-5, 2011, Medellín, Colombia. 9th Latin American and Caribbean Conference for Engineering and Technology 2011    [PDF] A framework for decision support system in inventory management area DCU Cadavid…


62.Strategic orientations and new product commercialization: mediator, moderator, and interplay J Mu… - R&D Management, 2011 By Jifeng Mu1 and C. Anthony Di Benedetto2 1School of Business, Alabama A&M University, Box 429, Normal, AL 35762, USA. This e-mail address is being protected from spambots. You need JavaScript enabled to view it 2Department of Marketing, Fox School of Business, Temple University, 523 Alter Hall, 1801 Liacouras Walk, Philadelphia, PA 19122, USA; Technische Universiteit, Eindhoven, The Netherlands. This e-mail address is being protected from spambots. You need JavaScript enabled to view it


63.MANAGEMENT-BASED CLUSTERING IN FISHERY AGROINDUSTRIES PRODUCTS: A CASE STUDY OF JEMBER REGENCY[PDF] από perbanas.ac.id H Paramu - Journal of Economics, Business, and …, 2011 - journal.perbanas.ac.id


64. An Assessment Of Internal Market Orientation In Jammu And Kashmir Bank Through Internal Suppliers’ Perspective by Gurjeet Kaur, RD Sharma, Nitasha Seli Journal of Services Research (2011) Volume: 10, Issue: 2, 2011 Pages: 117-141


65.“The impact of internal marketing on commercial banks' market orientation” By Mohammad Suleiman Awwad, Djouhara Ali Mohammad Agti, (2011) Department of Business and Marketing, Mutah University, Mutah, Jordan , International Journal of Bank Marketing, Vol. 29 Issue  4, 2011 pp.308 – 332


66.Strategic orientations and new product commercialization: mediator, moderator, and interplayJ Mu… - R&D Management, 2011 - Wiley Online Library


67.Modelling competence acquisition in small firms M Malmstr? m… - International Journal of Entrepreneurship …, 2012 – Inderscience

 

68. “The effects of Internal Marketing and Organizational Commitment on Bank’s success” by Hossein Vazifehdoost & Sima Hooshmand, Islamic Azad University, Tehran, Iran, Ebrahim Deharin, Business Studies Center, Tehran, Iran, International Journal of Business and Commerce, Vol.1, No 9, May 2012


69. "Impact of Internal marketing on Market Orientation and Business Performance" by Khansa Zaman, Neelum Javaid, Asma Arshad, Samina Bibi, Riphah School of Leadership,  Faculty of Business Administration, Islamabad, Pakistan Published in International Journal of Business and Social Science Vol. 3 No. 12 (Special Issue-June 2012)

 

70. “Market creation: the epitome of entrepreneurial marketing practices” Journal of Research in Marketing and Entrepreneurship > Volume 10 issue 1 Author(s):Johan Gaddefors, (Department of Business Studies, University of Gavle, Gavle, Sweden), Alistair R. Anderson, (The Charles P. Skene Centre for Entrepreneurship, The Robert Gordon University, Aberdeen, UK)

 

71. eCitizen Satisfaction: The Case of eGovernment Websites P Manolitzas, A Vozikis, D Yannacopoulos… - Proceedings of the 5rd European …... 41, No. 8, pp 947–959. Kyriazopoulos, P., Spyridakos, A., Grigoroudis, E., Siskos, Y., and
Yannacopoulos, D.(2007).'The quality of e- services: Measuring satisfaction of internet customers, Operational Research: An International Journal', Vol. 7, No. 2, pp 233-254. ...

 

72. Emerald Article: Commentary-The value and importance of the small firm to the world economy J Day - International Journal of Sociology and Social Policy ... Tzokas, N., Carter, S. and Kyriazopoulos, P. (1999), ``Marketing activities and entrepreneurship in small firms: a study of Greek manufacturing SMEs'', paper presented at, AM/AMA/UIC, Special Interest Group on the Marketing/Entrepreneurship Interface, University of Strathclyde ...

73. Are Growing SMEs More Market-Oriented and Brand-Oriented? By Helen Reijonen*, Tommi Laukkanen, Raija Komppula, Sasu Tuominen Journal of Small Business Management Special Issue: Franchising Volume 50, Issue 4, pages 699–716, October 2012

74. Entrepreneurial orientation, firm strategy and small firm performance by Christian Lechner and Sveinn Vidar Gudmundsson, Toulouse Business School, France, published online 10 September 2012, International Small Business Journal http://isb.sagepub.com/content/early/2012/09/06/0266242612455034.full.pdf+html

 

75. Entrepreneurial Orientation and Social Innovation Practices in Social Enterprises: The Rhetoric and Reality by Dr. Maria Elisavet Balta, Mrs. Catherine Darlington, Dr. Stephen Lloyd Smith, Brunel Business School, Brunel University, Uxbridge, UB8 3PH, USA.

 

76. [PDF] بررسی تأثير بازاریابی داخلی بر بازارگرایی در سازمان‎ های خدماتی با تأكيد بر نقش ميانجي رفتارهاي شهروندي سازمانی و تعهد سازماني مطالعه پیمایشی بانک ملت شهر تهران

طهمورث حسنقلي‎ پور, منوچهر انصاری, اكرم الهي گل - نشريه مديريت بازرگاني, 2012
Page 1. ﯽ ﺎﮔرزﺎﺑ ﺪ ناﺮﻬﺗ هﺎﮕﺸﻧاد ﺖﻳﺮﻳﺪﻣ هﺪﻜﺸﻧاد هرود 4 هرﺎﻤﺷ ، 11 رﺎﻬﺑ 1391 ﺺﺻ 54-39 ﻲﺳرﺮﺑ ﺮﻴﺛﺄﺗ نﺎﻣزﺎﺳ
رد ﻲﻳاﺮﮔرازﺎﺑ ﺮﺑ ﻲﻠﺧاد ﻲﺑﺎﻳرازﺎﺑ ﺎﻫ ﻲﺗﺎﻣﺪﺧ ي ﺎﺑ ﺄﺗ رﺎﺘﻓر ﻲﺠﻧﺎﻴﻣ ﺶﻘﻧ ﺮﺑ ﺪﻴﻛ ﻲﻧﺎﻣزﺎﺳ ﺪﻬﻌﺗ و ﻲﻧﺎﻣزﺎﺳ يﺪﻧوﺮﻬﺷ يﺎﻫ ناﺮﻬﺗ
ﺮﻬﺷ ﺖﻠﻣ ﻚﻧﺎﺑ ﻲﺸﻳﺎﻤﻴﭘ ﻪﻌﻟﺎﻄﻣ ﻲﻠﻘﻨﺴﺣ ثرﻮﻤﻬﻃ رﻮﭘ 1، يرﺎﺼﻧا ﺮﻬﭼﻮﻨﻣ 2، ﻞﮔ ﻲﻬﻟا مﺮﻛا 3 ...

 

77.Paths to Success: How Do Market Orientation and Entrepreneurship Orientation Produce New Product Success? By Jinhwan Hong, Tae Ho Song, hijin Yoo, Article first published online: 25 OCT 2012 Journal of Product Innovation Management DOI: 10.1111/j.1540-5885.2012.00985.x © 2012 Product Development & Management Association


78. Study of effects of internal marketing on customer orientation (food & drug distribution companies of Kermanshah province) by Rastegar Mohammadi1, Reza Hashemi2, Alireza Moradi3

1. Business management M.A. Islamic Azad University, Kermanshah Branch, PO Box: 67148-93561, Kermanshah, Iran. (989185527351). 2.Assistant Professor, Business management Department, Islamic Azad University, Kermanshah Branch, Iran 3. Faculty Member of Economics Department, Islamic Azad University, Kermanshah Branch, PO Box:6718997551, Kermanshah, Iran. Corresponding Author email: rastegarmohamady@gmail.com. International Research Journal of Applied and Basic Sciences © 2012 Available online at www.irjabs.com, ISSN 2251-838X / Vol, 3 (11): 2337-2344, Science Explorer Publications

 

79 PDF] Marketing activities, market orientation and other market variables influence on smes performance by RJ Correia, MS Teixeira, J Rebelo - 2012 Journal of Small Business Management, 47, 443–464.


80. Implications of customer and entrepreneurial orientations for SME growth

Fabian Eggers, (Menlo College), Sascha Kraus, (University of Liechtenstein), Mathew Hughes, (University of Nottingham), Sean Laraway, (San José State University), Susan Snycerski, (San José State University) Management Decision, Vol. 51 Iss: 3

81. «Study the Relationship of Internal Marketing with Job Satisfaction, Organizational Commitment and Organizational Citizenship Behavior» by Ali Shaemi Barzoki and Tohid Ghujali Department of Management, Faculty of Administrative Sciences & Economics, University of Isfahan, Iran Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it , Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it International Journal of Academic Research in Business and Social Sciences March 2013, Vol.3, No.3 ISSN: 2222 www.hrmars.com/journals

82. Rev. Integr. Bus. Econ. Res. Vol 2 (1) STRATEGIC ORIENTATION BASED RESEARCH MODEL OF SME PERFORMANCE FOR DEVELOPING COUNTRIES Herath H.M.A Wayamba University of Sri Lanka, Sri Lanka,  Rosli Mahmood, University Utara Malaysia, Sintok, Malaysia, This e-mail address is being protected from spambots. You need JavaScript enabled to view it This e-mail address is being protected from spambots. You need JavaScript enabled to view it '; document.write( '' ); document.write( addy_text18317 ); document.write( '<\/a>' ); //--> This e-mail address is being protected from spambots. You need JavaScript enabled to view it


83. The Success of Global Brands: A quality and price perspective by Azhar Afridi, Bahria University, Islamabad, Pakistan, This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

84. Citizen Satisfaction: A Multicriteria Satisfaction Analysis by Panagiotis Manolitzas Decision Support Systems Laboratory, Department of Production Engineering and Management, Technical University of Crete and Denis Yannacopoulos, Management Information Systems Laboratory, Department of Business Administration, Technological Educational Institute of Piraeus, Athens, Greece, International Journal of Public Administration,, 36: 614–621, 2013, Copyright © Taylor & Francis Group, LLC ISSN: 0190-06920190-0692 print / 1532-4265 online DOI: 10.1080/01900692.2013.774416


85. “The contribution of the entrepreneur-manager of small tourism enterprises to the success of internet marketing activities – the Greek case by Stephanos Economides and Spyros Alexiou E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it , paper presented in the 2nd International Conference on Tourism and Hospitality management, Athens, 22nd and 23rd May 2010

 

 

86. “The Internationalization Process of Born Global Companies: A study of born globals without prior internationalization experience”, by Erling Magnus Solheim, NTNU School of Entrepreneurship, Submission date: June 2012, Norwegian University of Science and Technology, Department of Industrial Economics and Technology Management

 

87. Mediating effect of strategic orientation on the relationship between dynamic capabilities and competitive advantage of small and medium retail enterprises in Kenya by Grace Kiiru, Dr. Mike Iravo, Dr. Margaret Oloko Entrepreneurship and procurement Department, Jomo Kenyatta University of griculture and Technology, Kenya, IOSR Journal of Business and Management (IOSR-JBM) e-ISSN: 2278-487X, p-ISSN: 2319-7668. Volume 14, Issue 2 (Nov. - Dec. 2013), PP 64-69 www.iosrjournals.org


88. The moderating effect of cultural congruence on the internal marketing practice and employee satisfaction relationship: An empirical examination of Australian and Taiwanese born tourism employees By Yu-Ting Huanga, 1, and Sharyn Rundle-Thieleb, Department of Hotel and Club Management, School of Tourism Management, Sun Yat-Sen University, Zhuhai, Guangdong 519000, China, Social Marketing @ Griffith, Griffith Business School, Griffith University, Nathan, Queensland 4111, Australia

89. [PDF] Entrepreneurial Orientation (EO) and Performance of Government-Linked Companies (GLCs) WL Koe - EntrEprEnEurial OriEntatiOn and OppOrtunitiEs ... Meanwhile, Barlett's Test of Sphericity was significant at p-value= 0.00, approx. ... Results in Table 5 indicated that significant relationships (p-value< 0.05) existed between pairs of independent variables, except between INNO and PROA and RISK and AUTO.

90. “Emotional Intelligence and Job Satisfaction in Greek Banking Sector” by Spyros Papathanasiou & Maria Siati, Macrothink Institute Research in Applied Economics ISSN 1948-5433 2014, Vol. 6, No. 1 www.macrothink.org/rae URL: http://dx.doi.org/10.5296/rae.v6i1.5050 March 31 2014

91. “The impact of internal marketing on commercial banks' market orientation” by Mohammad Suleiman Awwad, Djouhara Ali Mohammad Agti International Journal of Bank Marketing 06/2011; 29(4):308-332. DOI:10.1108/02652321111145943

92. Conference Proceeding: Teacher, What Do You Mean by "Creativity"? An Italian Survey on the Use of ICT to Foster Student Creativity. By Michela Ott, Francesca Pozzi, Mauro Tavella

93. Chapter Applications of MCDA in Marketing and e-Commerce by Stelios Tsafarakis, Kleanthi Lakiotaki, Nikolaos Matsatsinis 12/2009; DOI:10.1007/978-3-540-92828-7_15

94. “The Greek Family Businesses and the Succession Problem by Spyros Vassiliadis, Achilleas Vassiliadis Procedia Economics and Finance Volume 9, 2014, Pages 242–247

95. “Family Businesses in the New Economy: How to Survive and Develop in Times of Financial Crisis” by Kerstin Siakas, Marja Naaranoja, Sotiris Vlachakis, Errikos Siakas

Procedia Economics and Finance Volume 9, 2014, Pages 331–341

96. A multi-agent system for minimizing energy costs in cement production by Orcun Yildirim , Geylani Kardas, , Computers in Industry 6 June 2014

 

97. Logistics service quality and its effects on customer satisfaction in the manufacturing companies’ supply chains: Empirical evidence from Greece by YANNIS POLITIS, (TEI OF ATHENS), Apostolos Giovanis, (Technological Educational Institute of Athens), Spyridon Binioris, (Technological Educational Institute of Athens) Journal of Modelling in Management 2014 Vol. 9 Iss: 2


98. [PDF] The influence of internal marketing on internal customers within retail banking by L De Bruin - 2014


99. “Entrepreneurial Strategic Planning on Business Performance: Relationship between Marketing and Business Performance by Che Mohd Zulkifli Che Omar, Ahmad Haris, Anas Tajudin, Nur Fadiah Abd Hadi, 2014 Research Academy of Social Sciences Vol.2 No. 9, 418-425 http://www.rassweb.com


100. Internal Marketing as a Competitive Advantage in Banking Industry by WWail Alhakimi, Khaled Alhariry, Marketing Department, Taiz University, Taiz, Yemen Academic Journal of Management Sciences ISSN 2305- 2864, Vol. 3, No.1, May 2014

 

101. Mediating Effect Of Competition Orientation on The Relationship Between Dynamic  Capabilities And Competitive Advantage of Small And Medium Retail Enterprises In Kenya by Dr. Grace Kiiru Kenya and Dr. Mike Iravo, Dr. Margaret Oloko Jomo Kenyatta University of Agriculture & Technology (JKUAT), Nairobi, Researchjournali’s Journal of Management Vol. 2 | No. 5 June | 2014 ISSN 2347-8217

 

102. Evaluating the Public Sector in Greece: The case of Citizens' Service Centers by P. Manolitzas, D Yannacopoulos, N Tsotsolas… - Proceedings of the 4rd European Conference on Information management and Evaluation, Univerisadade Nova de Lisboa, Lisbon Portugal, 9-10 September 2010 ... 3, pp 1346-1357

 

103. Antecedents and consequences of strategic green marketing orientation by Hardeep Chahal, (University of Jammu), Ramesh Dangwal, (HNB Garhwal University), Swati Raina, (Uttrakhand Technical University, Journal of Global Responsibility ISSN: 2041-2568 Online from: 2010

 

104. “Among Subscribers of Two Biggest Telecommunication Providers in Indonesia: What Factors are Involved in Customer Retention?” By Frista Dearetha MARASABESSY, Usep SUHUD*, Mohamad RIZAN Faculty of Economics, Universitas Negeri Jakarta, Indonesia , European Journal of Business and Management, www.iiste.org ISSN 2222-1905 (Paper) ISSN 2222-2839 (Online) Vol.6, No.26, 2014

 

 

105.The Effect of Market Orientation on Product Innovation by Abbas S. Salman, Foundation University, Rawalpindi Capmous (Management And Sciences Department), OSR Journal of Business and Management (IOSR-JBM) e-ISSN: 2278-487X, p-ISSN: 2319-7668. Volume 17, Issue 4.Ver. I (Apr. 2015), PP 40-46 www.iosrjournals.org http://iosrjournals.org/iosr-jbm/papers/Vol17-issue4/Version-1/G017414046.pdf

 

106.Internal Marketing (IM) Dimensions and Organizational Commitment (OC) of Universal Banks’ Employees by Wilmark J. Ramos Faculty of Marketing Management, College of Business and Accountancy, Tarlac State, University , Philippines email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it , '; document.write( '' ); document.write( addy_text31205 ); document.write( '<\/a>' ); //--> This e-mail address is being protected from spambots. You need JavaScript enabled to view it Proceedings of the Second Asia -Pacific Conference on Global Business, Economics, Finance and Social Sciences (AP15Vietnam Conference) Danang, Vietnam, 10,www.globalbizresearch.org

 

107. “The Relationship between Internal Marketing Orientation, Employee Commitment, Charismatic Leadership and Performance” by Wan-I Lee, Chun-Chi Chen, Chien-Cheng Lee, National Kaohsiung First University of Science and Technology, 2, Juoyue Rd., Nantz District, Kaohsiung 811,Taiwan, E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it Published to Global Advanced Research Journal of Management and Business Studies

 

108.“Market and entrepreneurial orientation's effect on organisational performance through marketing capabilities by Anastasios Siampos, Spiros Gounaris,Department of Marketing, University of Strathclyde Business School, Glasgow, UK

 

109.“Cloud Computing Marketing Perspective with a Customer Satisfaction by Magistrsko delo UNIVERZA V LJUBLJANI FAKULTETA ZADRUŽBENE VEDE Biljana Ilievska

 

110.“THE RELATIONSHIP BETWEEN INTERNAL MARKETING AND CUSTOMER SATISFACTION IN PRIVATE MEN’S SWIMMING POOL OF TEHRAN ABDOREZA AMIRTASH” by, Mamahdi Seyyed Ali, Mohammad Javad Afsharian, and Mohadesh Shahraki, Department of Physical education and sport science, Central Tehran Branch, Islamic Azad University, Tehran, Iran, Department of Physical Education and Sport Sciences, Science and Research Branch, Islamic Azad University, Tehran, Iran,International Journal of Biology Pharmacy and Allied Sciences IJBPAS, July , 2015, 4(7): 933-944

 

111.The relationship between service quality, satisfaction, trust, value, commitment and loyalty of Internet service providers' customers by Paramaporn Thaichon & Thu Nguyen Quach, S P Jain School of Global Management, Sydney, Australia, b Swinburne University of Technology, Melbourne, Australia Journal of Global Scholars of Marketing Science: Bridging Asia and the World pages 295-313 Volume 25, Issue 4, 2015

 

112. “İç Müşteri İlişkileri Yönetiminin Örgütsel Vatandaşlık Davranışı Üzerine Etkisi” (The Effect of Internal Customer Relationship Management on Organizational Citizenship Behavior) by Yavuz DEMİREL Prof. Dr.Kastamonu Üniversitesi İİBF,, İşletme Bölümü ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it ) Ebru GÜNERArş. Gör,Aksaray Üniversitesi , İİBF, İşletme Bölümü ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it ) Uluslararası Alanya İşletme Fakültesi Dergisi Yıl:2015, C:7, S:2, s. 1-14 (International Journal of Alanya Faculty of Business Year:2015, Vol:7, No:2 s. 1-14)

 

113.MODELLING MARKET ORIENTATIONS FOR SME PERFORMANCE by Joachim Clement Denis, Dileep Kumar M, Rosman Md Yusoff, Amina Imran School of Business, SEGI College Kuala Lumpur Malaysia, University Institute for International and European Studies, University Gorgasali, Georgia, Europe, Faculty of Science, Technology and Human Development, Universiti Tun Hussein Malaysia published Jurnal Teknologi, Article history: Received 27 April 2015, Received in revised form 15 June 2015 Accepted 25 November 2015 *Corresponding author: prof..mdk@gmail.com

 

114.Role of Internal Service Quality (ISQ) in the relationship between Internal Marketing and Organizational Performance” by Khawaja Fawad Latif Department of Management Sciences, Abasyn University, Peshawar and & Qadar Bakhsh Baloch Associate Professor, Department of Management Sciences, NUML, Peshawar, Abasyn Journal of Social Sciences. 8 (2) Latif & Baloch 230

 

115. “Is Family business an Emotional Throughput?” (A study on firms in and around Madurai) by K. Sarguna and Dr. R. Moses Daniel